The Painting and
Decorating Association


Mediation and Arbitration

Having issue with a customer, before you engage in a legal procedure, at the PDA we will be your first point of call to arrange mediation and/or mediation with your customer.

How do I have access to Mediation?

  • Put your query in writing explaining the situation in details, email the claim to:

  • A member of the PDA head office will call you back to get more details and speak to both parties so they can come to an agreement without having to go through the legal process.

But be reassured that by paying for PDA membership, you get free access to group commercial legal expenses insurance protection that the PDA arranges on behalf of all its members.

The cover provided includes:

  • Contract disputes (providing the amount in dispute is more than £1,000, excess £250 any one claim)

  • Employment disputes and compensation awards (providing you seek and follow advice from the Abbey Legal Line before taking employment-related action involving an employee)

  • Tax protection (for inland revenue investigations and VAT disputes, £1,000 excess in respect of aspect enquiries only)

  • Up to £50,000 cover (per event and per member per annum other than cover for criminal interview under caution and jury service allowance where the limit is £1,000)

Thanks to this arrangement, members can also benefit from

  • Free legal and tax telephone advice services (advice on general UK law)

  • Access to a no-win, no-fee debt recovery service (providing you refer an undisputed debt to the Debt Collection Service within 30 days of the debt becoming due)

Click here to read a cover summary

All cover is subject to insurer’s full terms and conditions which are available upon request.

Abbey Legal Protection is a trading division of Abbey Protection Group Limited which is authorised and regulated by the Financial Conduct Authority in respect of insurance mediation activities only

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